Save time
Auto-replies, sequences and round-robin assignment kill the busywork. Stop firefighting messages — focus on closing.
80%of first replies fire automatically
Meet lailai — your AI sales agent
TheAIagentthatreplies,qualifies&closes— 24/7, in your voice.
Lailaichat puts an AI sales rep on every channel your customers already use — WhatsApp, Instagram, Messenger, TikTok & Telegram. It answers instantly, follows up, books the meeting, and hands you the hot ones.
Start with the free plan · No credit card required
WhatsAppInstagramMessengerTikTokTelegram
Connects to every channel your customers actually use
WhatsAppFacebook MessengerInstagramTelegramTikTokGoogle CalendarEmailWhatsAppFacebook MessengerInstagramTelegramTikTokGoogle CalendarEmail
Why teams switch
With our solution, you save time, earn more, and perform better.
Three outcomes every team feels in the first month — without adding headcount.
Earn more
Reply faster than competitors and convert leads that would have gone cold. Same headcount, more revenue.
+40%more leads converted month-on-month
Increase performance
Visibility across every channel and every teammate. See what is working, double down on it.
5×faster first-reply time
Everything your agent needs
One AI agent. Every channel.The whole sales job.
An AI rep that actually knows your business
Upload your brochures, price lists and docs — lailai answers from YOUR knowledge with a RAG brain, reads customer images, PDFs & voice notes, and replies in your own voice and language (EN / 中文 / BM).
Still deciding 🤔No rush! Want me to hold a slot and send the details so you can decide? · auto · 1.8s
Unified omnichannel inbox
WhatsApp, Instagram, Messenger, TikTok and Telegram in a single thread view. Every conversation, one screen — no app-switching.
- WhatsAppCan I book a viewing this week?
- MessengerSaw your ad — keen to proceed 🙌
- InstagramWhat are the next steps to sign up?
Never-miss follow-up
Silent leads get auto follow-ups and win-backs. lailai chases so you don’t have to.
- +1dSend catalogue
- +3dCheck interest
- +7dLast touch
One-link product import
Paste any listing URL — lailai builds the product, knowledge base and landing page for you.
Sent2,481 / 2,500
Books & reminds
lailai closes the loop — books the appointment straight into your calendar, then sends automatic reminders so no one no-shows.
L
lailaichatnow
3 new messages on WhatsApp
Lead lifecycle, analytics & landing pages
Cold→warm→hot→won tracking, per-agent performance, auto-generated landing pages from your products, and a promises worklist so no commitment slips.
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Meet lailai
The teammate who works every lead, every hour.
lailai isn't a script tree. It understands the conversation, pulls the right answer from your knowledge, and moves the sale forward — instantly, around the clock.
- ✓Replies in seconds, 24/7 — first response under a minute, even at 2am.
- ✓Speaks your customer's language — mirrors EN / Chinese / Malay automatically.
- ✓Qualifies & books — asks the right questions, then puts the meeting on your calendar.
- ✓Hands off the hot ones — flags buying signals and passes them to you with context.
Live demo
See it answer customers in real time.
Three channels. Three replies. Less than four seconds each. No teammate required.
lailaichat · Inbox3 active
The numbers teams care about.
Faster replies. More customers worked. Same headcount.
- 0+channels in one inboxWhatsApp, Messenger, IG, Telegram, TikTok
- <0sfirst-reply timeAuto-responder fires the moment a message lands
- 0/7customer coverageSequences run while your team sleeps
- 0%messages capturedNothing slips through the cracks
How it works
Up and running in under an hour.
No IT team. No tokens. No spreadsheets.
- 1
Connect your channels
One-click WhatsApp setup, Facebook sign-in, Instagram, Telegram. No copy-paste tokens.
- 2
Capture every message
Customers from any channel land in one inbox. Auto-tagged, auto-assigned, ready to work.
- 3
Convert with automation
Auto-respond, schedule sequences, send campaigns. Convert more from the same lead pool.
What Lailaichat does
Lailaichat is an AI sales agent and omnichannel inbox for sales agents and teams. It unifies WhatsApp, Facebook Messenger, Instagram and TikTok conversations into one workspace, where an AI agent replies from your product knowledge, follows up on silent leads, assigns the right teammate and books appointments.
Google Workspace integrations
Connect your Google Calendar to sync customer appointments both ways, and connect Google Forms to automatically import form responses into Lailaichat as new leads — so your scheduling and lead capture stay in one place. You control the connection and can disconnect it at any time from Settings → Integrations.
Customer stories
Drag to exploreTeams winning back their evenings.
Bareca KL
F&B chain · 4 outlets“Reservations and takeaway orders used to live in 3 different chats. Now everything lands in one inbox and the auto-responder handles 80% before we wake up.”
2.4korders touched · month oneGreenfields Skincare
D2C e-commerce“Customer questions on IG and WhatsApp used to disappear after hours. Sequences keep them warm and our weekend conversion went up 40%.”
+40%weekend conversionSkyline Insurance
B2C agents · 12 reps“Round-robin assignment ended the "who replied?" debates. Campaigns to 4,000 cold leads on WhatsApp brought back 11 quotes the same week.”
11 quotesfrom one campaignLakeview Studio
Photography services“Sequences keep prospects warm without me thinking about it. Three bookings last month came from week-2 follow-ups.”
3 bookingsfrom week-2 follow-ups
← Swipe to see more →
Pricing
Simple plans. Switch any time.
Start free with the Freemium plan · Cancel anytime
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Prices in Malaysian Ringgit. SST applies where required.
Trusted by Malaysian teams
Words from people who actually run businesses.
“Replaced 4 different apps overnight. My team finally has visibility on every customer, and follow-ups happen even when we are out at events.”
Sarah Lim
Co-founder, D2C apparel
“Auto-responder alone paid for the subscription. Customers from our Facebook ads now get a reply within seconds, day or night.”
Ahmad Razak
Owner, F&B chain
“The team collaboration features changed how we work. No more "who replied to this customer?" questions in the group chat.”
Mei Ling
Operations Lead, Services
Questions? Same ones we get every week.
Still stuck? Email [email protected].
Most teams are live in under an hour. Connect WhatsApp, Facebook, Instagram, Telegram and TikTok with one click each — no copy-pasting tokens, no IT team needed.
Ready when you are
Put lailai to work today.Start closing more.
Connect a channel, add your products, and let your AI agent start closing — start with the free plan.